MMR Performance Shop is a trading name of a subsidiary of Performance M Ltd.
Please read these terms and conditions carefully. Together with our privacy policy, they govern our relationship with you in relation to this website. By accessing this website you agree to be bound by the terms and conditions set out below. If you do not agree to be bound by these terms and conditions you may not use or access this website. If you have any questions about them or do not wish to accept them, please contact our Customer Services team at on 0161 507 5005 before using this website.
We may change these terms and conditions or our privacy policy at any time by updating this page. You should check this page from time to time to review these terms and conditions to ensure you are happy with any changes. Using or accessing this website indicates your acceptance of these terms and conditions. If you do not accept these terms and conditions, please do not continue to use this website.
Information about us:
“We/our/us” refer to Performance M Ltd., a company registered in England and Wales at Companies House. Our registered office is Unit 1 Siemens Road, Northbank Business Park, Irlam, M44 5AH, United Kingdom and our registered number is 13530689.
You can contact us by email at info@mmrperformanceshop.com or by telephone on +44 (1) 0161 507 5005.
Prices:
- All prices shown include VAT and are correct at time of publishing and are subject to change without prior notice.
- Prices do not include Shipping or Installation fees.
Discount Codes:
- We reserve the right to withdraw discount codes at any point, even if an order has been processed.
VAT:
- VAT is charged at the current rate of 20% to customers within the European Community.
- For customers outside of Europe, the VAT will automatically be removed at checkout.
- For VAT Registered customers within Europe, you will need to order by e-mail as our online store does not have the facility to process and validate VAT numbers.
Payment:
- We accept Visa & MasterCard credit cards.
- We also accept VISA Debit, MasterCard Debit and Switch debit cards.
- For card payments we will require the full card number, expiry date, issue number and card holders full statement address details.
- For sales in excess of £100, we can only deliver to the statement address of the cardholder unless you have passed 3D Secure or Verified by VISA
- We also accept bank transfers - please contact us for our bank account details.
- Cheques are no longer accepted.
Our right of cancellation:
- If for reasons beyond our reasonable control, including but not limited to an inability or failure on part of the manufacturer or supplier of the goods to supply the goods to us, or any other reason we are unable to supply the goods to you, we may cancel the agreement at any time before the goods are delivered by giving notice to you.
- In the eventuality of this, we shall refund to you any sums paid by you or on your behalf under or in relation to the agreement.
- We shall not be liable for any other loss or damage arising from such cancellation.
Dispatch and Delivery:
- Our week day cut off time for same day dispatch on stocked items is 14:00 (GMT/BST).
- If you need an item quickly, please contact us by phone on 0044 (0) 161 507 5005 prior to placing the order online to ensure that the item(s) you require is in stock ready to ship,
- If you have ordered later than 14:00 (GMT/BST) and are looking for a same day dispatch, this can sometimes be accommodated, but please contact us first so that we can put things in place to achieve this for you.
Stock:
- Our website does not display any information regarding an items stock level. Whilst we try to keep plenty of stock of our most popular items, it is not always possible for us to keep one of every option of every product on the shelf ready to ship.
- If you need an order by a certain day/date, we strongly recommend you contact a member of our sales team to check the availability of the item(s) you require.
- If you are planning to have your items fitted professionally, please wait until you have received and checked your goods before making any workshop or garage appointments.
Price Match Policy
- In the eventuality you find an item cheaper from another UK supplier, we are always happy to look into this and where possible match or even beat a price.
- Due to international market differences, we are not always able to price match non-UK supplier. This is because the shipping rates are different as well as most items coming from outside of the EU also having an additional Import Duty as well as VAT levied on top of their invoice value by HM Customs and Excise. Even though international prices may seem cheaper, the landed cost is likely to be more expensive than buying from the UK as well as the products not being covered by a proper UK Warranty or Guarantee.
- Before contacting us about a price match, please check whether the price you have been quoted or have seen online Includes VAT.
- Many of our competitors are joining a current trend of advertising prices without VAT, then adding the 20% VAT at the checkout hoping that customers will buy on price and won’t notice this on the final checkout page before submitting their details.
Overseas Customers:
- We are able to export most of our product range.
- If you are situated outside the European Community (Far East, Africa, Asia, North/South America & Oceania), UK VAT is not payable.
- Customers within the EC/European Union are NOT charged VAT or Taxes by ourselves, and will likely be required to pay some form of Import Duties and Taxes when the goods land into their country.
- Due to specific restrictions there are some countries that we can only accept bank transfer payments from.
- All parts listed on our site are sold as only tested on Right Hand Drive vehicles, unless stated otherwise.
Returns Procedure:
- Before returning any goods please read all our terms and conditions.
- Awesome must be informed by e-mail or telephone on 0044 (0) 161 507 5005 of any items that you wish to return for credit or exchange within 7 working days commencing the day of delivery. A member of staff will provide you with a Returns Notice Number.
- Please also ensure that you include a copy of your invoice when shipping any items back to us as well as your Returns Notice Number.
- If an item is sent back to us without a Returns Notice Number; a refund will not be given.
- No parts that have been used, fitted or installed will be accepted for Credit or Refund.
- We will not under any circumstances pay any VAT/Import Duties on Returns, If we are requested to do so your return will be rejected/abandonned.
For orders that have been supplied correctly & assuming goods are in re-saleable condition:
-Within 14 days from the day of delivery - Goods can be returned for ANY reason for a full refund of goods and initial delivery charge.
-We do not cover returns postage back to us
-After 14 days from the day of delivery - Goods can be returned but with a 20% handling charge. The initial delivery charge & return delivery charges will NOT be refunded.
-After 28 days from the day of delivery – Goods are not accepted back for refund.
For orders that have been supplied incorrectly & assuming goods are in re-saleable condition:
-Within 28 days from the day of delivery – Goods can be accepted back for full refund, refund for initial shipping and refund for return shipping.
-If goods are not in re-saleable condition e.g fitted/test fitted, original packaging not present, covered in grease/lube etc, supplied correctly or incorrectly we will not accept for a refund.
Finance / Credit:
- Goods can be purchased via our Online Store (DELIVERY ONLY) or In Store using 'Deko Finance'.
- All finance applications are subject to credit and identification checks.
- It is a condition of the finance provider that all goods are to be delivered to the billing address on the credit application.
Further Terms and Conditions:
- Parts specially ordered to customer's requirements cannot be returned unless the goods are not of satisfactory quality, not fit for purpose or not as originally described.
- Any shortfall or damages to goods must be notified as soon as is reasonably possible following receipt of the goods.
- All parts being returned must be in resalable condition including all the original packaging. Items will not be accepted if they appear to have been fitted, had sealant/grease/paint applied or the packaging damaged.
- Any items which have been amended or modified from their original specification will not be credited under any circumstance. Any amendments or modifications carried out in an effort to install items are done so purely at the end user's risk.
- All products intended to be painted must be trial fitted to vehicle prior to painting.
- If a vehicle has been into our workshop and had the wheels removed, The wheel nuts/bolts/studs will need to be checked after 25 miles of normal road use. This is the owner/driver of the vehicle's responsibility.
- Advisories Given on workshop invoices are recommendations based on our findings are sometimes legal requirements. Please ensure you check with a member of staff if you have queries regarding any advisory recommendations.
- We reserve the right to refuse exchange units, which are considered to be in an unserviceable condition.
- Surcharges must be paid upon purchase of any reconditioned/rebuilt items and will be reimbursed only if and when the supplier or manufacturer accepts the surcharge unit.
- All goods remain the property of Performance M Ltd. until paid for and payment received in full.
- We accept no claim for labour under any circumstances.
- Any product or labour warranty offered is non-transferable.
- With the vast majority of manufacturers items must be returned for inspection prior to any warranty repair or replacement being agreed.
- No warranty will be considered unless you can produce a genuine invoice in your name.
- Returns will not be accepted under any circumstance 14 days after delivery.
- If old parts removed from your vehicle during an install are left with us, they will be disposed of at our discretion after 5 business days.
- If you are not able to take your old parts with you or collect within 5 business days, we may be able to arrange to have them shipped to you. Please ask at the front desk for a shipping quotation on the day your work is completed.
This is our privacy statement. Please read it with care.
This is the web site of MMR Performance Shop a trading name of Performance M Ltd.
Our postal address is:
Unit 1 Siemens Road,
Northbank Business Park,
Irlam,
Manchester,
M44 5AH,
UK
You can reach us by telephone at 0161 507 5005
Privacy Policy
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.MMRPerformanceShop.com (the “Site”).
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, email address, and phone number. We refer to this information as “Order Information.”
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
Communicate with you;
Screen our orders for potential risk or fraud; and
When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use BigCommerce to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.bigcommerce.co.uk/privacy/. We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
BEHAVIOURAL ADVERTISING
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by:
COMMON LINKS INCLUDE:
FACEBOOK - https://www.facebook.com/settings/?tab=ads
GOOGLE - https://www.google.com/settings/ads/anonymous
BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
YOUR RIGHTS
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@mmmrperformanceshop.com or by mail using the details provided below:
Unit 1 Siemens Road, Irlam, MAN, M44 5AH, United Kingdom
If you feel that this site is not following its stated information policy, you may contact us at the above address or phone number.